CHAT's principle aim is to assist those in housing need to gain access to decent, secure and affordable accommodation, to sustain the capacity to live independently and to promote positive change through continuing support. CHAT believes that everybody is entitled somewhere to call home and the right to live their life free from fear, violence and abuse. CHAT's aims are achieved through housing advice, tenancy support and a youth housing project.
CHAT's services are a vital resource to the local community. The housing advice service is free and the only one of its type in the area. Our tenancy support services help prevent homelessness, whilst the youth housing project provides temporary homes, with support, for young people at vulnerable times in their lives. All these services help to make the communities of Mid Devon better places for everyone.
Because of the confidential nature of much of CHAT's work it is difficult to give specific outcomes. However, we can state that during the past year over 1100 housing advice sessions were given of which 250 were with new clients. Tenancy support staff always have at least 20 clients and a waiting list.
Volunteers are required to man reception, and from time to time to assist with gardening at Youth Housing project houses, cleaning, collecting and delivering furniture, helping with our food, bedding, crockery and utensil store etc.
To man reception volunteers need to be approachable whilst not being easily offended or upset if verbally abused. You will not be expected to give advice but to listen to clients' enquiries and to refer them to the appropriate department.