Offering one to one bereavement support and information to adults and children in Norfolk.

Has someone died? Talking to someone neutral, but experienced in the problems a bereavement can leave you with, can help. Norwich Cruse recruits and trains volunteers to support bereaved people whatever their age. We run a help and information line and can set up one to one sessions with one of our 53 bereavement support workers at our dedicated counselling room and other venues in Norfolk. If necessary,we make home visits. Specialised support is offered to children and parents.

Why the community needs this charity

People's lives can be devastated by the grief and turmoil a death can cause. It can destroy a family. Cruse volunteers work one to one with people,young and old, aiming to enable them to face the future and rebuild their lives. They may be having great difficulty coping with family or work responsibilities. We help give them strategies to cope whilst allowing them to express and understand their grief. Last year 1371 one to one sessions were given by our volunteers 528 new Helpline enquiries

Results and outcomes

User views: I felt pole-axed..I was helped to face and talk through my anxieties and cope with daily life and find my inner strength: gradually I felt more in control and now I feel positive,full of energy and looking forward to the future. My counsellor was lovely,very professional yet very human.Excellent listener with empathy and care.He remained calm and steady even when I was not. Amazing,saved my life,relationship with my partner and my ability to parent..saved me from becoming very ill.

Latest activities and projects

Monday Group - aimed at older people moving on from Cruse

Monday Group offers mutual support, a cup of coffee and a meeting place in central Norwich for older men and women who may not have received help from Cruse but will have suffered a bereavement in the past and know that they are in an understanding environment. We talk to potential new members first in case they would be better to start with our one to one support. Cruse volunteers are on hand to help if required. read more

Norwich Cruse Book Group

A monthly reading group for ex clients of Cruse and others. It will meet where the group wishes as long as tea or coffee is available! read more