What we do for our fee

95% of your donation through Localgiving.com goes to charity. Localgiving.com’s commission on donations is 3% and we use this to help cover the costs associated with website maintenance and enhancements:

• Secure and sustainable donation payment processing
• Accurate routing of donation payments to bank accounts
• Customer service around donation payment queries
• Payment reconciliations
• Continuous development of sophisticated technology
• Content management web tools

3% is also allocated to the local Community Foundation, a registered charity, allowing continued support of local charities and community organisations throughout the UK. Other online donation websites do not need to cover this cost as they only include charities that are registered with the Charity Commission or OSCR. Uniquely, Localgiving.com includes both charities and community organisations vetted by the Community Foundation Network.

Subscription charges

The local charities that appear on Localgiving.com receive their first three months free, and then pay an annual subscription charge of £60 +VAT. This charge contributes to national promotions aimed at increasing the awareness of charities on the website.

Copy checks

The local Community Foundation checks the content of every charity’s webpage before it goes live on Localgiving.com to ensure that all content on the website is correct, truthful and suitable.

The charity can update its content at any time, but any changes made are checked before going live to ensure consistency with the organisation’s charitable aims.

Feedback

We encourage charities on Localgiving.com to update their webpage and provide feedback on the impact of donations they have received. Local Community Foundations and Localgiving.com carry out ongoing monitoring of groups to provide case studies and feedback.